| FAQ | SELLER HELP Selling a product on Salvage and Salvage 1 - Photograph your product. Isolate it if possible by placing it against a wall or in a neutral environment under natural light. Photograph frontally by putting yourself at its height, using landscape format (horizontal). With a phone, android or iphone, feel free to use portrait mode that often gives a beautiful rendering. We advise you to photograph the product according to two or three different plan values: tight, medium and wide. Get closer rather than using your phone's zoom, you'll gain quality. We have to feel the material! 2 -Go directly to www.salvageandsalvage.com and create an account in the "connection" section. You will be able to create your sales profile and access your shop within our catalogue. 3 - Once your account is created and your information is entered, you will be able to put your first product online. Click "Seller's Account" and detail the different informations of your product : name, reference, descriptions, price and carrier. The words chosen in the descriptions will be important for the referencing of the product on the web. We'll be there to improve them!TIP OF DROP-OFF MENU: It is in the "Associations" section that you will choose the categories of the product. The menu is drop-off. You'll need to check the category for the following sub-menu to take place: ANOTHER TIP! When you choose the "characteristics" of the product, you won't be able to select all the features at the same time. You will have to select them and validate them one after the other. It will be a bit repetitive but it's only a few clicks! 4 - Drop your pictures! The recommended size is 1200 x 800 px in JPG, GIF or PNG format. We recommend you put three or four images of your product.Product selection by Salvage and Salvage Each ad will be reviewed by us before it is published on Salvage & Salvage. We will be particularly attentive to the product description and, if necessary, we will not fail to join you to enrich the ad. If there's no category that matches your product, let us know and we'll create one! Validate product availability When one of your products is sold on Salvage & Salvage, you will have three days to validate its availability. In your online shop, all you have to do is to click... Payment Salvage & Salvage's commission on sales is 15% of the price, 18% VAT included. Once the item is sold and its availability validated, you will need to confirm its shipment in your shop. This will trigger your payment by respecting the 14 calendar day countdown. At the end of it, your payment will be transferred via Stripe to your bank account, and our commission on ours. This transfer can be automatic if you decide. Failing that, it will wait for you to order it on your shop. Receiving on your account can take 2 to 5 business days. To receive your transfers, you must open your Stripe account directly from your store. We use this solution to secure buyers' payments and transfer their money to sellers. Some documents will be requested as an extract of K-BIS less than three months, a number of SIREN or SIRET depending on your status. Stripe may also ask you to download your ID, as well as a proof of residence to validate the security requirements required by the platform. Delivery Delivery is to be specified by the seller but will be at the expense of the buyer. You will have to tell the buyer how you are delivering the carrier you are proposing once the sale has been validated. Don't forget to confirm in your shop that the product has been shipped. This will trigger the 14 calendar-day countdown to your transfer. Issue an invoice Your buyer will most likely ask you for an invoice that you will have to edit yourself. |